Keep two Jira projects perfectly in sync
Ticketize.it mirrors Jira issues bidirectionally between projects — cross-site or same-site — with comments, attachments, drift detection, and enterprise-grade tenant isolation.
The sync Unito and Exalate charge $65–550+/mo for — from $3/mo.
Unito from ~$65/mo · Exalate from $100/mo per integration · Ticketize from $3/mo
Competitor prices as publicly listed, July 2026 — see the full 2026 cost breakdown.
Everything you need to unify your issue trackers
Built for engineering teams that work across multiple projects but need a single source of truth.
Bidirectional sync
Changes flow both ways between Jira projects — cross-site or same-site. Update one side, see it mirrored within seconds on the other. No manual copy-paste.
Smart field mapping
Map statuses, priorities, issue types, and assignees between projects with a visual wizard. Full, explicit control over every field — no silent fallbacks.
Real-time webhooks
Paid tiers get Jira webhooks for second-by-second updates; the Free tier checks every few minutes. Trigger a manual sync any time.
Sync Inbox
Conflicts get one-click resolution, never a silent overwrite. Both versions side by side — you pick the winner, the engine converges.
Migration mode
Adopts your existing Unito or Exalate mirrors by their markers — no duplicates, no re-pairing by hand. How switching works.
Clean exit
One click removes every Ticketize marker from your Jiras — sync labels, attribution lines, all of it. Leaving is as clean as joining.
Built for teams that live in more than one Jira
If your work spans two Jira projects — or two companies — Ticketize keeps both sides honest.
Agencies & their clients
Work in your own Jira while mirroring to each client's board. They see progress in their tools; you never leave yours.
Vendors & customers
Share a delivery or support queue across company boundaries — without handing out logins to your internal Jira.
Mergers & acquisitions
Running two Jira instances after a merge? Keep both in sync while you consolidate — no big-bang migration required.
Internal ↔ external boards
Triage in a private project, expose a sanitized mirror to partners or contractors. Comments and status stay aligned.
Managed service providers
One Jira per client gets noisy fast. Mirror the tickets that matter into a central ops board you actually watch.
Distributed product teams
Two squads, two project conventions, one shared source of truth — mapped field-by-field, synced in seconds.
Up and running in three steps
Connect, configure, and sync. No complex setup or migration scripts needed.
Connect your trackers
Link your Jira Cloud workspace with OAuth 2.0. One-click setup, no API tokens to manage.
Configure sync rules
Choose source and target projects. Map statuses, priorities, and assignees with the visual wizard.
Issues sync automatically
Sit back. Paid tiers mirror via webhooks within seconds; Free checks every few minutes. Track status from the dashboard.
Two Jira sites, one workflow
Set up in about five minutes — here's a single ticket mirrored across two Atlassian sites.
A status update on the internal side reflects back to the client's EXT-142 in seconds. Assignees map per-user (@client-pm → @acme-jdoe), priorities translate (P1 → Highest), and if both sides edit the same field at once it lands in the Sync Inbox for a one-click resolution — never a silent overwrite.
Your data stays yours
Tenant isolation enforced at the database engine. Credentials encrypted, never plaintext. A clean exit any time you ask.
Your data is invisible to other tenants
Every query is scoped to your workspace at the database engine via PostgreSQL Row-Level Security — not just the application layer. No accidental cross-tenant leaks, ever.
Credentials never stored in plaintext
Jira OAuth tokens are encrypted with a per-tenant data key, itself encrypted with a master key managed outside the database. A stolen backup is unreadable.
The app role can't bypass isolation
Even if a future bug forgot to filter by workspace, the database role we connect as physically cannot read another tenant's rows. Belt-and-suspenders by design.
Audit trail, rate-limiting & error tracking
Every sync attempt is logged. Auth endpoints rate-limited at the gateway, per-account lockout after 10 failed logins, and errors flow to a self-hosted instance — no third party watching your data.
Simple, transparent pricing
Start free. Upgrade when you need more sites and faster sync. 15% off when billed annually.
Free
Try it on a side project, no card required.
- 1 sync rule, 1 Atlassian site
- 50 mirrored tickets / month
- Polling sync, every few minutes
- Comments included (no attachments)
- Community support
Starter
Freelancer with one client Jira to mirror.
- 3 rules, 2 sites, 500 tickets / month
- Bidirectional sync
- Real-time webhooks
- Comments + attachments
- Sync Inbox + bulk import
- Email support, 48h
Pro
Agency juggling several client Jira sites.
- 10 rules, 5 sites, 5,000 tickets / month
- Everything in Starter
- Team-shared rule editing
- 90-day audit log retention
- Email support, 24h priority
Questions about Jira sync
What is Ticketize.it?
Ticketize.it is a tool that keeps two Jira Cloud projects in sync bidirectionally — cross-site or same-site — mirroring issues, comments, attachments, status, priority, and assignees in near real time. It's built for teams that work across more than one Jira instance and need both sides to stay consistent without manual copy-paste.
Can it sync two different Jira (Atlassian) sites?
Yes — cross-site sync between two different Atlassian Cloud sites (e.g. client.atlassian.net ↔ acme.atlassian.net) is the primary use case. Same-site sync between two projects on one site works too.
Does bidirectional sync overwrite my changes?
No. If both sides edit the same field between sync cycles, Ticketize detects the conflict and surfaces it in the Sync Inbox for a one-click resolution — it never silently overwrites either side.
Do I need Jira API tokens to connect?
No. You authorize through Atlassian OAuth 2.0 (3LO) on Atlassian's own consent screen — there are no API tokens to copy or store. Setup takes under five minutes.
Is there a free plan?
Yes, free forever: 1 sync rule, 1 Atlassian site, and 50 mirrored tickets per month, checked every few minutes. Paid plans start at $3/month and add bidirectional sync, real-time webhooks, and attachments.
Ready to unify your issue trackers?
Syncing thousands of tickets a day across live client Jiras — including our own.
No credit card required · Free tier included · Set up in minutes