How much does Jira-to-Jira sync actually cost? (2026 price breakdown)
Six tools, three billing models, and a 100× spread between the cheapest and the most expensive way to keep two Jira projects in sync. Prices as publicly listed, July 2026.
The three billing models
- Volume-based ("items in sync"). Unito and Exalate bill on how many work items the tool keeps aligned. Predictable at small scale, grows with your success.
- Per Jira user. Marketplace apps like Backbone Work Sync and Getint use Atlassian's per-user billing: the price follows your instance's total seat count — every user on the site, not just the ones who touch the sync.
- Flat tiers. Ticketize charges a flat monthly price per workspace, with a ticket quota per tier. Seat count and instance size don't matter.
The 2026 price table
| Tool | Entry price | Billing model | Best for |
|---|---|---|---|
| Unito | from ~$65/mo (750 items; a pair = 2 items) | items in sync | syncing many different tools |
| Exalate | $100/mo per integration ($85 annual) | items in sync, per integration | scripted / on-prem / cross-platform sync |
| Getint | per user, via Marketplace (license per Jira instance) | per Jira user | Marketplace-native teams, multi-tool sync |
| Backbone Work Sync (ex Issue Sync) | from ~$5/mo (site of ≤10 users), scales per seat | per Jira user | small sites, Data Center via remote license |
| Deviniti Issue Sync Lite | free | — | basic Cloud-to-Cloud sync on a $0 budget |
| Ticketize | $0 free · $3–29/mo flat | flat tiers (tickets/month) | Jira Cloud ↔ Jira Cloud, agencies & client boards |
Unito publishes plan numbers in-app and via public listings rather than on its pricing page; ~$65/mo Basic and ~$299/mo Pro are as publicly listed, July 2026. Exalate's numbers are published directly. Per-user app totals depend entirely on your instance size — check the Marketplace calculator for yours.
A worked example: agency with three client Jiras
Say you run delivery from your own Jira and mirror tickets to three client sites — about 1,000 synced ticket pairs a month in total.
- Exalate: three integrations at Starter pricing is about $300/month — and 1,000 pairs is far beyond Starter's 25 active items per integration, so realistically more.
- Unito: 1,000 pairs ≈ 2,000 items in sync — beyond the ~$65 Basic plan's 750 items, into Pro territory at roughly $299/month as listed.
- Ticketize: Pro covers 10 rules, 5 sites, and 5,000 tickets a month for $12/month.
That gap is not a typo; it's a different cost structure doing a narrower job. Verify against each vendor's calculator for your exact shape — volume pricing has thresholds that move the numbers.
About the free option — an honest note
Deviniti's Issue Sync Lite is genuinely free, from a solid Atlassian vendor. If your needs are simple and it covers them, use it — nothing beats $0. The general trade-off with free tiers (ours included) is depth: paid tools compete on conflict handling, attachment fidelity, support commitments, and how gracefully they handle the messy cases. Trial both against your real projects; the loser costs you nothing.
"Why is Ticketize so cheap?" — the objection, answered
Suspiciously cheap is a fair first reaction, so here is the cost structure: one job (Jira Cloud ↔ Jira Cloud — no 30-connector catalog to maintain), no marketplace cut (we bill directly, so 15% doesn't leave the room), no enterprise sales motion (self-serve signup, docs, and email support instead of a sales team priced into your subscription). What you give up is real: no Data Center, no ServiceNow, no scripting engine. If you don't need those, you stop paying for them. Full plan details on the pricing page; direct comparisons at vs Unito and vs Exalate.
Why is Ticketize so much cheaper than Unito or Exalate?
Focused scope, not corner-cutting. Ticketize maintains one integration (Jira Cloud ↔ Jira Cloud) instead of a 30-connector platform or a scripting engine; it bills directly instead of giving up 15% to marketplace billing; and it runs without an enterprise sales motion. Narrow product, narrow costs, narrow price.
Is there a genuinely free option?
Two. Deviniti's Issue Sync Lite is a free Atlassian Marketplace app — if it covers your needs, use it; free is hard to argue with. Ticketize also has a free-forever tier: 1 rule, 1 site, 50 mirrored tickets a month, one-way sync.
What does "items in sync" mean at Unito and Exalate?
It's the billing unit for volume-based plans: each work item the tool keeps aligned counts against your plan's cap. At Unito, a synced pair counts as two items — 750 items covers roughly 375 ticket pairs. Exalate's Starter covers 25 active items in sync per integration. Ticketize counts mirrored tickets: one pairing = one ticket against your monthly quota, and updates to existing pairs are free.
Are these prices current?
They are as publicly listed in July 2026, linked to each vendor's page from the table above. Volume-based quotes vary with your usage — always confirm against the vendor's own calculator before budgeting.
Run the numbers on your own projects
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